How do I change an email password?

The following article explains how to change an email password in SmarterMail. If a user needs to change the password for their email account, they may login and set a new password. If a user forgets their password, only the root user can login and reset the password.

To change the password for an email user, please follow these steps:

1. Open a browser window and go to one of the following URLs:
   • http://mail.domainname.com
   • http://mail#.safesecureweb.com (this address is provided in the setup email)
2. Login using your email address and password. If you do not know the password, please follow the steps below to reset it.
3. From the top menu bar, click Settings.
   
4. From the left side bar, expand My Settings and click Account Settings.
   
5. On the Mailbox tab, enter the following information:
   • Current Password: enter the current password
   • New Password: enter the new password
   • Confirm Password: re-enter the new password
   
6. Click Save.